Deliver exceptional experiences to your business customers, in-branch and beyond

Give business banking customers what they're looking for

Business banking customers' needs are more complex than personal customers. They engage more frequently with their financial institution, often carrying out multiple transactions at once, with large quantities of mixed media deposits and change orders common. As physical media like notes and coin remains a firm consumer payment choice, financial institutions (FIs) face the dilemma of how to reduce lengthy teller transactions while still offering great experiences in the branch.

Did you know?

• There are estimated to be more than 350 million small businesses globally.
• More than 60% of small business customers make deposits at their branch daily or two times a week.
• Teller staff remain crucial for providing consultative and advisory services. Branches remain a critical component of any banking relationship.

Enable more transactions remotely

By offering a series of solutions, FIs can deliver convenient banking for time-starved business customers.

Automation

By automating business banking transactions through devices like card dispensers, statement printers, check deposit machines, coin counters and cash recyclers, self- and assisted-service channels empower financial institutions to expand service offerings to their business customers.

Automated deposit ATMs and ITMs like the NCR Atleos SelfServ 80 Series enable high-capacity cash and check deposit, recycling capabilities and immediate access to funds. ITMs provide 24/7 convenience, allowing small businesses to transact on their own terms while offering the option for seamless teller support when needed. Today, 95% of business banking transactions can be completed at these self-service channels, delivering greater control and flexibility in managing finances.

Buy now, order ahead

Offering advance purchase and fulfillment services allows business customers to order cash ahead and then pick up at branch locations when it suits them. With Prestage Order Ahead the branch teller sees and fulfills orders for their location notifying the customer when their order is ready for pickup.

Explore our business banking solutions

For small/medium business (SMB) owners, time really is money. Making banking quick and simple is an important differentiator. Cloud scanning enhances business agility by empowering multiple users to seamlessly scan checks and print receipts across diverse devices (smartphones, tablets, workstations, etc) without the need for device-specific software installations. This simplifies remote check deposits for larger SMBs, allowing their finance teams to easily access and process funds, ultimately improving cash flow.

Did you know?

NCR Atleos SelfServ 81 SmartBranch can also be used for account services such as: card issuance, document scanning or bill payments. Add to this the ability to have your SmartBranch in more locations, you are unlocking the potential to expand your brand and reach more customers.

All can be accompanied with appropriate signage, concierge and assisted service to assist with migration of more than 95% of routine business customer transactions.

Small business banking is not just about providing a bank account to a business. It is about the complete relationship value and ensuring high availability for business customers to transact where and when they want.